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Gate Access Control and Security Services

The Indian Wells Country Club Community (IWCCC) FAMD #1 contracts with Universal Protection Service to provide 24/7 Gate Access Control and Security Services. Universal Protection Service follows the IWCCC FAMD #1 Standard Orders and Procedures for Security Services adopted by the FAMD #1 Board of Directors on June 12, 2008. Their duties include, but are not limited to the following:

¨  Operate and enforce a system of entrance control to the IWCCC property.

¨  Discover and detain persons attempting to gain unauthorized access to the property.

¨  Respond to and report on any and all safety hazards and/or emergency situations.

¨  Provide a roving patrol of the IWCCC property.

¨  Issue warnings of violation of the following State of California Vehicle Codes and City of Indian Wells Municipal Codes:

à  Unsafe and/or excessive vehicle speed

à  Failing to come to a full stop at a stop sign

à  Unsafe operation of a motor vehicle / golf cart

à  Underage vehicle / golf cart operator

à  Parking in a prohibited and/or no parking zone

à  Use of a non-electric powered leaf blowers

à  Construction or landscape maintenance activities and/or noise outside of the following hours:

Monday – Friday 7:00 AM – 5:00 PM

Saturday – 8:00 AM – 5:00 PM

No usage on Sundays or national Holidays

à  Landscape maintenance or construction on a national holiday

à  Dog (s) running at large

à  Violation of exterior or interior noise standards

à  Violation of residential real estate sign standards.

Note:  Written Code/Ordinance warnings will be forwarded to the FAMD Board and/or the City of Indian Wells Code enforcement Officer for possible further action.  Service Contractors who have been given multiple warnings may be denied access to the IWCCC property.

 Security contact information:

Manitou Gatehouse                      760-345-1307

Club Gatehouse                            760-345–1306

Security Managers Office            760-345-3363

Security FAX @Manitou Gate       760-360-6012

E-Mail           iwccfamdsecurity@dc.rr.com


IWCCC Residents can authorize visitors and vendor access from any personal computer over the internet  by clicking on the “Resident Services” navigation bar on this web site. Please contact the Security Managers office for instructions on how to activate your service.